Replace a lost, stolen or damaged driver licence

Important information

If your driver licence has been lost, stolen or damaged, you can request a replacement online.
You’ll need your MVR Customer ID and your driver licence number.
Your details will be confirmed via a security code that will be sent to the email or mobile number you've registered with MVR.
After you apply, keep your receipt as evidence. You’ll need this until your driver licence card arrives in the mail.

This takes about 5 to 10 minutes.

Payment options

You’ll need to pay a licence fee. This can be done using BPAY, or a Mastercard or Visa credit or debit card.

If you're paying with BPAY

At the end of your renewal transaction in MVR Quickpay, you'll get your BPAY customer reference number. You can only use your BPAY customer reference number once and must complete payment within 3 days.

To make your BPAY payment, follow these steps:

1. Copy the payment details from the MVR Quickpay screen:

customer reference number
BPAY biller code
payment amount.

2. Log in to your nominated bank and process your BPAY payment.

Other ways to apply

You can submit an application in person at an MVR office. Find out more on the NT Government website.

Related services

Update your contact details with MVR

Renew your driver licence

Get a free year added to your driver licence

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